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SERVICE SPOTLIGHT

Red Key is proud to be working with Dialpad.

Dialpad allows you to connect teams, build ROI, and support customers all with one Ai-powered app. Diving deeper, it connects customers to the right person every time. With over 70 integrations, you seamlessly connect all necessary information.

Their Ai Products include customer engagement, sales intelligence and Ai collaboration. Ranging from a wide selection of industries, from small business to enterprise, they have exactly what your business is looking for.

Dialpad helps makes the workday easy. You are connected and set up to reach and support customers all in one app.

To learn more about Dialpad, make sure to click below and check out their website. https://www.dialpad.com/

Red Key is a leading Managed IT firm that is bringing AI to companies in New York City, Westchester County, Fairfield County Connecticut, California & beyond. 

We have all been there when you are going through life and don't realize you haven’t done a backup of any photos within the last couple of months or even year. For that exact reason, there are methods of automatically backing up you Google Photos Library.

There are two well known existing options that will backup up your Google Photos automatically.

1. Google Takeout: This is used to create backups and prevent against accidental photo deletion. Where some people deter from this option is the backup frequency is every 2 months and requires a decent amount of space in your Cloud storage service. However, this is a great option for an overall backup of your photos library.
2. Gphotos-sync: This is used for automatic daily backups that occur more frequently. Once it is setup, the process of the backup is relatively smooth. What differs this from Google Takeout is that backups are done daily, and not every two months.

A new method that has been designed is PhotoVaultOne, https://photovaultone.com referred to as a carefree backup-as-a-service solution for your Google Photos Library. There is no app installation needed, and 100% SaaS. PhotosVaultOne is also a authorized Google Photos Partner. How PhotosValutOne works is it will take all you Google Photos that are stored in the Cloud and once you sign up, you are granting a limited-access token to photos and videos that are all un your control and can be changed at any time. Once that is figured out, there will be a daily backup that takes place automatically with no interaction from you required. The service console will restore lost content directly back to your Google Photos Library in a matter of minutes. PhotosVaultOne is secure and private by design, simple and powerful and affordable pricing. You will receive a free evaluation for 3 months.

Key Features:

• Automatic daily backup, with no app or software installation needed
• Multiple regions for data storage to choose from (at the moment US, Ireland and Sweden)
• Strong focus on security and privacy: end-to-end encryption for your content, with per-user encryption keys and object-level encryption for your content.
• A web user interface for browsing, and restoring and/or downloading any content the service has backed up that is no longer present in your library.
• (coming) Vault Mode, where you hold the key for decrypting your content. Without the vault-key, no-one, including us at photovaultone, can decrypt your content.

Red Key is a leading Managed IT firm that is bringing AI to companies in New York City, Westchester County, Fairfield County Connecticut, California & beyond. 

Overall upgrading networks proactively is not just about preventing past issues but:

1. Reducing possible outages
   Each piece of equipment in the network is a point of failure (firewall, switches, wifi, battery backups). If the equipment burns out…. We do have some inventory for true emergencies in our office…. But it can take 2-5 days to ship replacements. With Faust being so dependent on the internet (salesforce, files, phones) it would be very disruptive if the core switch dies, or core firewall etc. If it dies the same week a hurricane hits or a big storm disrupts shipping in the middle of the country…. It could be days of outages. (We have ordered replacement firewalls “overnight priority” with Fedex that took 4 days to get here due to a mega snow storm that hits the middle states for example)Also if the network racks are not done properly and the wires are a mess…. Its much harder to service if something does go down. This is an extreme example…. But servicing a rack and trying to find which piece of equipment failed on the left is infinitely more difficult then when the team does it right from the start. We can swap failed equipment and find it in 15 minutes vs sometimes could involve escalating to a more senior engineer and trial and error, unplugging cables, etc.
   

   Also older equipment is not tied into our central cloud management components and we don’t get alerts for it and cant resolve things remotely. For example if  your firewall fails and its not a modern firewall…. We have to reconfigure it all from scratch. But newer firewalls take a backup of their configurations into our cloud so if it fails we can just order a new one and “flash” all the settings on it.

2. Network speed
   The network itself runs as fast as the slowest component. So if the networks have older firewalls, switches, wifi or internet providers its affecting everyone. Network equipment does not age as fast as cell phones…. But if the networks have not been modernized in 5+ years…. Its essentially like using a 3-4 year old iPhone. It works…. But everyone on that network is for sure not moving as fast as they could be. Every click, webpage load, phone call is moving slower than if it would on a faster network.
3. Security
   If the firewalls in place is not a modern device its missing key security layers where people have a higher chance to go to a bad link. you can read more about it here
   https://www.sophos.com/en-us/products/next-gen-firewall
   (Some of the locations already have some of the newer firewalls, switches and wifi)

At some point every piece of equipment will fail. So its not a matter of if but when. And the goal is trying to time it when you already received all the benefits and used the equipment for its expected life…. And before the equipment becomes a liability for outage or slows people down.

Red Key is a leading Managed IT firm that is bringing AI to companies in New York City, Westchester County, Fairfield County Connecticut, California & beyond. 

Frauds come in all shapes and sizes. Humans may experience this one way or another in their lifetime, whether it is directly affecting them or someone they know. Learning how to catch these common frauds is key. Knowing what to look for when receiving an email or text can save you from having personal information shared. While there are many methods, the most common is deception. The scammers will manipulate trust to achieve their goal. This can happen in both personal and professional realms but the first step to avoiding this is to learn about the most common scams that can occur.

1. Phishing Scams: These involve fraudulent communications that appear to come from legitimate institutions to steal sensitive data like login credentials and credit card numbers.
2. Investment Scams: Promises of high returns with little risk, often involving pyramid schemes, binary options, and too-good-to-be-true business ventures.
3. Romance Scams: Scammers create fake profiles on dating sites or social media to form relationships and eventually convince their victims to send money under false pretenses.
4. Identity Theft: Thieves steal personal information to commit fraud, such as opening accounts or making purchases in someone else's name.
5. Lottery or Sweepstakes Scams: Victims are told they’ve won a prize but must pay a fee or taxes to claim it, only to receive nothing.
6. Tech Support Scams: Fraudsters claim to offer help for computer issues, tricking victims into paying for unnecessary services or installing malware.
7. Job Scams: Fake job offers that solicit personal information or money from candidates, purportedly for application fees, equipment, or training.
8. IRS/CRA Impersonation: Scammers impersonate tax officials, demanding immediate tax payment under threat of arrest or other penalties.
9. Charity Scams: Fake charities solicit donations, especially during times of crisis or after disasters, exploiting the generosity of unsuspecting donors.
10. Rental Scams: Scammers pose as landlords or property managers, advertising nonexistent rentals to collect deposits and rental fees.
11. Gift Card Scams: Scammers trick victims into purchasing gift cards under the guise of resolving debts or legal issues, then demand the gift card codes.
12. Debt Collection Scams: Fraudulent claims of unpaid debts are used to extort money from individuals who may not owe anything.
13. Advance Fee Scams: Victims pay upfront fees to receive loans, prizes, or other services that never materialize.
14. Healthcare Scams: Scammers pose as insurance providers or doctors to obtain health information or sell fake insurance plans.
15. Overpayment Scams: In these scenarios, the scammer sends a fake check to the victim, who deposits it and sends the excess amount back, only to find out later that the check was counterfeit.

It’s crucial to remain vigilant and skeptical of unsolicited or unexpected offers and requests, especially those requiring upfront payments or personal information. Always verify the authenticity of the request through independent sources.

Red Key is a leading Managed IT firm that is bringing AI to companies in New York City, Westchester County, Fairfield County Connecticut, California & beyond. 

Check out Microsoft Copilot. Copilot acts as your AI companion that will make your life easier by boosting creativity and staying connected with all things in life. You can use Copilot individually or have it become a part of your business.

To learn more click here!

Red Key is a leading Managed IT firm that is bringing AI to companies in New York City, Westchester County, Fairfield County Connecticut, California & beyond. 

To learn more, click here

Red Key is a leading Managed IT firm that is bringing AI to companies in New York City, Westchester County, Fairfield County Connecticut, California & beyond. 

Microsoft 365 Copilot is a new AI tool that has been introduced by Microsoft to increase user productivity on the apps we use daily. With Copilot, large language models work with the data we save throughout apps such as Word, PowerPoint, Teams, Excel and even Outlook. Copilot can create drafts, ask questions, create presentations, write emails, and help users communicate with others.

Check out this video to learn more!

Red Key is a leading Managed IT firm that is bringing AI to companies in New York City, Westchester County, Fairfield County Connecticut, California & beyond.

There are a lot of companies that are interested in learning more about the IT industry, its technologies, and the solutions it provides. That’s why the need for IT professionals and agencies has shot up in the past decade. There are a lot of benefits in hiring or partnering with an established IT agency, one of which is that they possess the expertise needed to handle your project.

With that being said, our team at Red Key Solutions is here to help you get started. Our team boasts more than 2 decades of experience in the IT industry. We understand the challenges of running a business, just like you. When you're concentrating on establishing your brand and expanding your business, technical snags often come in the way. From long-term planning to minor hiccups, we're here to help with a welcoming, up-to-date business-grade experience.

Today, we are proud to announce that our efforts in the industry have blossomed into an incredible recognition from Clutch! We’ve been named as one of the game-changing IT Managed Service Providers in New York City and we are excited to share this with all of you.

For those of you who aren’t familiar with Clutch, they are an established platform in the heart of Washington, DC, committed to helping small, mid-market, and enterprise businesses identify and connect with the service providers they need to achieve their goals.

We would like to thank Clutch and its team for this amazing opportunity to showcase what our team can do on a global platform! In order to fully celebrate this award, we gathered the best reviews on our Clutch profile. Here are our team’s picks:

“The quality of their work speaks for itself. We rarely have issues with our IT services and programs. That’s creditable to Red Key Solutions’ recommendations. They only recommend the best programs to us. Their team tries things out themselves before suggesting it to us.” Office Manager, Healthcare Facility

“We were impressed by the level of expertise they possess. They have a very capable team who know how to do their job and how to do it very well. Their performance in this collaboration was outstanding.” CEO, Software Company

Let’s take your IT efforts to the next level! Give us a call and we will get back to you ASAP. Our team is looking forward to working with you.

Red Key is a leading Managed IT firm that is bringing AI to companies in New York City, Westchester County, Fairfield County Connecticut, California & beyond.

1Password is a great source to store secure information for both business and personal use. Here at Red Key, 1Password is our preferred password manager solution. By signing up, users have the option to create and save passwords, secure credit card information, and restore past submissions all under two-factor authentication for extra security.

Sign up for 1Password Here. 

Red Key is a leading Managed IT firm that is bringing AI to companies in New York City, Westchester County, Fairfield County Connecticut, California & beyond.

Calendly is a platform used by organizations to schedule and communicate meetings. It makes it easier for organizations to coordinate times without back and forth emails. Check out this tutorial on how to use Calendly.

Red Key is a leading cybersecurity company serving New York City, Westchester County, Fairfield County Connecticut, California & beyond. Click here to learn more.