Red Key Solutions | Best-in-class IT Support for businesses | White Plains, New York, Westchester County

Our Story

Red Key was founded by Alex Markov and Paul Grenci in 2002, with roots in the technology world originating during the early years of commercial internet and Windows computers. Our mission from inception was to create a forward-thinking IT firm with pristine attention to detail and a focus on the success of our clients. With this purpose in mind, Red Key has continued to support and uplift many of New York City’s most respected companies. Our mission now is simple. We want to redefine the concept of work using technology.

Our Mission: Redefine Work

Work is part of the human experience but sadly it is still inefficient and filled with unnecessary frustrations. Today we have the technology to change the concept of work forever for the better. Red Key has created an IT platform backed by Ai that uses technology and strategy to redefine work. Join us as we improve the life experience of every company and individual we interact with.

Management Team

Alex Markov

CEO & Co-Founder

Since 1992, Alex has been heavily involved in internet and technology consulting. Upon graduating from Binghamton University, Alex knew he wanted to turn his passion into a career. In 2002, he founded a small consulting practice which would later merge with another local IT firm to become Red Key Solutions. His creativity, innovativeness, impeccable attention to detail, and devotion to both the Red Key team and our clients lay the foundation and groundwork of what drives Red Key to thrive in an ever changing technological landscape.

Paul Grenci

President & Co-Founder

Paul has been a mainstay in the technology world for the better part of four decades. A graduate of the Rensselaer Polytechnic Institute, Paul spent the 1990s working in corporate IT at ADP and Altria. Paul’s immense talent in creating and maintaining cleanly organized and secure networks is a driving force at Red Key. In a world where security is increasingly at stake, Paul is in constant development of the next technological safeguard so that our clients can run their businesses worry free.

Matthew Moniello

CFO

Matt has had an almost 20 year business relationship with Red Key as the owner of a property management and real estate business that was one the company’s earliest clients. After an acquisition of Matt’s real estate business, we were delighted to bring his decades of financial skills and expertise to team Red Key as both our CFO and a partner.

Matt Fox

Centralized Services
Director

Matt Fox is not only our most senior engineer but is also a principal partner at Red Key, involved in the company’s evolution for over 15 years. Also a graduate of Rensselaer Polytechnic Institute, he manages the backend systems and is a true technology guru. Fox is an integral piece of the Red Key puzzle and our operation would not be complete without him!

Matt Zaretsky

Solutions Director

Matt is at the forefront of the business side of the company, holding a business management degree from Manhattanville College. With close to a decade under his belt at Red Key, he manages our solutions team, ensuring each client and prospect interaction is pleasant, organized, and well executed. Readily available and always happy to help, Matt guides the clients through the pre-technical stages of product ordering and project planning.

Jason Combest

vCIO

Jason is essentially the mayor of Red Key. His unique ability to connect with clients and staff on both a professional and social level is what has catapulted him from his previous role as our service manager to the role of our main vCIO. He has a deep understanding of the Red Key process and is focused on maintaining meaningful connections with our clients as he guides them through significant digital transformations within their business.

Algenis Feliz

Service Director

Algenis has proven himself to be a true Red Key powerhouse, making sure all client requests are routed properly and handled in an organized and timely manner. From overall technical expertise to top-notch dispatch coordination in our network operations center, Algenis is a true team player. As the first voice you’ll hear when you dial our helpdesk, Algenis is both reliable and affable in his command of the client’s needs.

Luis Maurad

Senior Engineer

Luis leads the new hardware team at Red Key and is a real-life computer scientist. He built the Red Key computer factory from the ground up and his team has deployed thousands of computers with an attention to detail that is unrivaled.

Kibum Park

SERVICE COORDINATOR

Kibum Park is a talented senior engineer who has gained the trust and confidence in both our clients and the rest of the team in his many years at Red Key. With a smile on his face, he can resolve virtually any tech issue a user may have and will not rest until the client is happy.

Marco Gomez

vCIO

Marco is a seasoned IT and strategy professional with many years working as an IT director for fast growing healthcare startups and financial companies and many years running his own MSP.

Amilcar Azevedo

Senior Engineer

Amilcar is senior engineer with 20+ years experience and deep technical talents. He leads projects and assists in complicated technical challenges.

Year Founded

Team Members

Tickets Closed

Service Satisfaction

Locations Managed

Data Managed

Core Values

1
PREMIUM
EXPERIENCE

Everything we do at Red Key focuses on how to create the best experience for clients, vendors and staff. We take pride in being pleasant, delivering top notch quality, at New York speeds and are guided by a proven process.

2
CLIENT
SUCCESS

Since 2002, Red Key has grown into one of the leading technology firms in the New York tri-state area through investing in our clients and helping them grow. We are driven to give our clients a competitive advantage because our future success is directly tied to the success of our clients.

3
BETTER
WORLD

The entire Red Key team is not just focused on business but on making a positive impact on the world around us. As our team continues to achieve new heights, our contribution to the world will increase. The world is dark and full of terrors, but Red Key is a light that shines bright.

4
STRONGER
TOGETHER

We are united by our love of technology. We are driven by our core values. We have accomplished great things together and reach new heights every year. We go on epic adventures. We come from different backgrounds. We work hard. We have a passion for life. Together we are stronger. We are Red Key Solutions.

5
EVOLVE
EVERYDAY

Every new achievement opens a door for further growth and improvement. Our continued business and personal development is crucial to the success of clients and our community. We listen to our clients and use data to evolve our process to allow our clients to stay ahead of the competition and achieve their business goals.

Next Generation Facility

For the best possible client experience

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Industry Partners

Microsoft
www.microsoft.com
Founded in 1975, Microsoft is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

Sophos
www.sophos.com
Sophos delivers the best IT security and data protection for businesses. We produced our first encryption and antivirus products back in the 1980s. And today our products protect over 100,000 businesses and 100 million users, in more than 150 countries.

CISCO
www.cisco.com
Cisco is the worldwide leader in networking that transforms how people connect, communicate and collaborate.

Ruckus Wireless
www.ruckuswireless.com
Ruckus Wireless is a pioneer in the wireless infrastructure market, enabling carriers and enterprises to stay ahead of the exploding demand for high-bandwidth applications and services.

HP

www.hp.com

HP delivers technologies and services that are right for you. With HP you get reliable technologies, a portfolio of Total Care services and support, a global ecosystem of partners— and complete confidence that HP and its partners will stand behind your business each and every step of the way.

Lenovo
www.lenovo.com
Lenovo strives to be a new world company that makes award-winning PCs for our customers. Lenovo develops, manufactures and markets cutting-edge, reliable, high-quality PC products that provide our Business Partners worldwide the smartest ways of being productive and competitive.

Apple
www.apple.com
Apple ignited the personal computer revolution in the 1970s with the Apple II and reinvented the personal computer in the 1980s with the Macintosh. Today, Apple continues to lead the industry in innovation with its award-winning computers, OS X operating system and iLife and professional applications. Apple is also spearheading the digital media revolution with its iPod portable music and video players and iTunes online store, and has entered the mobile phone market with its revolutionary iPhone.

Citrix
www.citrix.com
Citrix Systems, Inc. (Nasdaq:CTXS) is the global leader and the most trusted name in application delivery infrastructure. More than 200,000 organizations worldwide rely on Citrix to deliver any application to users anywhere with the best performance, highest security and lowest cost.

Datto
www.datto.com
Datto Inc. is an award-winning vendor of backup, disaster recovery (BDR) and Intelligent Business Continuity (IBC) solutions, providing best-in-class technology and support to its 5,000+ channel Partners throughout North America and Europe. Datto is the only hybrid-cloud BDR/IBC vendor that provides instant on- and off-site virtualization and screenshot backup verification, serving the needs of small to medium-sized businesses.

Office 365
products.office.com
Microsoft Office 365 provides cloud-based productivity and the familiar, rich Office experience customers love as a cloud service. When customers move their messaging systems to Office 365 they can take advantage of the most trusted name in office productivity.

Adobe
www.adobe.com
Adobe is the global leader in digital marketing and digital media solutions. Our tools and services allow our customers to create groundbreaking digital content, deploy it across media and devices, measure and optimize it over time, and achieve greater business success. We help our customers make, manage, measure, and monetize their content across every channel and screen

Sage Software
www.sage.com
The Sage Group plc, commonly known as Sage, is a multinational enterprise software company headquartered in Newcastle upon Tyne, United Kingdom. It is the world's third-largest supplier of enterprise resource planning software (behind Oracle and SAP), the largest supplier to small businesses, and has 6.1 million customers worldwide. It has offices in 24 countries

Autodesk
www.autodesk.com
The Autodesk Partner Program features Gold, Silver, and Bronze tiers. The different tiers reflect the depth of a reseller’s technical expertise, sales capability, customer satisfaction, and investment in their business. These are important criteria to consider when selecting your partner.

Axis Communications

www.axis.com

Axis offers intelligent security solutions that enable a smarter, safer world. As the global market leader in network video, Axis is driving the industry by continually launching innovative network products based on an open platform - delivering high value to customers through a global partner network.