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Co-Managed IT

Co-Managed IT
Your team, supercharged

Red Key’s world-class tools, remote help desk, and specialized expertise have supercharged internal technology teams in Westchester County, New York City, Los Angeles, Connecticut, Florida, and the rest of the country since 2002.

Co-Managed IT Service and Support Red Key Offers

vCIO/IT Strategy

AI & Automation

Amazing IT Support

Network Management

Cybersecurity

Cloud Services

IT Projects

IT Consulting

Office 365 Management

Backup & Disaster Recovery

IT Assessments

App Development

Red Key Solutions team – managed IT services provider in White Plains, Westchester NY and New York City

About Red Key Solutions

  • Founded by lifelong technologists in 2002
  • Award-winning National Top 501 Managed IT Provider from 2017-2024
  • Serving 200+ locations across Westchester, New York City, Connecticut and New Jersey
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IT Strategy/vCIO Services

Technology Leadership

An experienced vCIO will be dedicated to understand the goals of your organization, develop a strategy and guide your digital transformation.

Strategic Planning

Red Key has a custom process to analyze your business on 130+ points of health and develop a 3 year roadmap/budget to evolve your organization quarter over quarter.

Best Practices

Leverage our deep experience managing IT for leading organizations in the New York City market and learn modern best business practices.

Vendor Management

Red Key acts as a bridge between your company and technical vendors. We have a network of trusted and reliable partners at your disposal for everything from telephones to websites.

AMAZING IT SUPPORT

GOOD SERVICE IS EVERYTHING

Service Leaders are Real Engineers

We don't have fluffy dispatchers and real engineers always pick up the phone. Our founders, service director and vCIOs were real engineers that closed 1000s of tickets and know what good support looks like.

Investments Made

We invest in FAST computers with 4 monitors for all team members, mirror home setups and 95+ of the top tools to manage IT & cybersecurity at scale to give our clients a fast IT support experience.

Extremely Proactive heading

It’s always better to stop an issue before it happens. We are extremely proactive focused and have 30+ years’ worth of IT management scripts and strategies to avoid outages and hackers from getting into our networks.

Unlimited Support

Our support is unlimited, and we have an incentive to craft the most stable network available. We work issues until they are fixed. Period.

New York Speeds

Most tickets get touched in less than a minute from submission and we are constantly focused on fast resolutions to make you say WOW.

We Listen

We have a simple feedback collection process for every ticket. Our average ticket satisfaction is 99.4% and every non-positive rating is reviewed carefully to learn how we could have done better.

Right Size

We are not massive but not tiny. Our team is just the right size to give your company a great scalable support experience without the big call center feel.

Experience

We have closed 1.4+ million tickets and have a wealth of experience to deal with issues. We have seen it all and cut through most issues like butter.

The Red Key App

Red Key app home dashboard showing health, security and efficiency scores with tickets, proposals, projects, initiatives, goals and tasks cards

Get a live view of all your IT on every device

Technology module showing the workstations asset list with health score, end-of-life counts and an asset category tree

See your entire IT ecosystem in one place

IT Plan dashboard listing my tasks, my plans with progress bars, and recently updated plans across companies

Align your technology with your business goals

Strategy Overview assessment tab for Ridgeline Manufacturing showing graded assessment items grouped by category with status, risk, initiative and ticket columns

Know exactly what you own and where it is

Contacts list showing users across client companies with title, contact type, email, phone, location and assigned license

Keep visibility over every user and device

Microsoft 365 module showing licensed user count, MFA coverage, blocked sign-ins, license mix and a per-user license and MFA status table

Simplify license tracking and configuration

Tickets module showing service boards in the sidebar and an all-tickets table with ticket number, company, priority, age, status, contact and summary

Get fast, transparent IT support on demand

Budget module showing total budget broken out by initiatives, plan, assessment, technology and agreements, a three-year forecast chart, and per-company budget totals

Get a clear breakdown of your tech costs

Advanced cybersecurity protection – Red Key Solutions managed cybersecurity services in New York City, Westchester and Connecticut

Advanced Cybersecurity

Let Red Key be your cyber guardian in a dangerous cyber world

Security Planning

Compliance Management

AI Enhanced Antivirus

Smart Web Filtering

AI Infused Email Protection

Security Training

MFA management

SSO Solutions

Security Operations

Email encryption

Vulnerability testing

Penetration testing

Computer encryption

Audit management

Red key secret sauce

A Proven Process, Tailored to Your Business

Our simple and effective process, refined over the past 20+ years, starts by understanding your business goals and continuously aligning your technology to help you achieve them faster. We create a customized IT strategy that fits your unique needs and budget, ensuring the right solutions for your organization.

Red Key Solutions red wave line graphic

TECHNOLOGY IS THE KEY TO SUCCESS

  • Stay ahead of your competition
  • Increase profitability
  • Have an efficient & happy team
  • Grow fearlessly
  • Protect against hackers
  • Be ready for the future
  • Optimize your operation
The key to IT success – Red Key Solutions managed IT services for New York City and Westchester companies

WHY RED KEY?

LOCALLY OWNED AND OPERATED BY TECHNOLOGY EXPERTS

Founded and actively managed by technology experts that started their passion for technology when computers and the internet first began

MODERN STRATEGIC PLANNING

We created a fresh digital transformation process that supercharges companies and produces proven business impact

AMAZING SUPPORT AT NEW YORK SPEEDS

Red Key focuses on service excellence, consistent communication and fast, personal & friendly support that makes people say “wow”

COMPREHENSIVE CYBERSECURITY

We manage highly regulated finance and healthcare companies and will help you remain secure, compliant and have true piece of mind

CLIENT APP

Manage your IT strategy, roadmap, budget, IT health score, assets, users, passwords, documentation, onboarding/offboarding, billing and more

Real Ticket Reviews

Read More Reviews

3 Steps to Eliminate Technology Headaches

Gain confidence in your technology

Proposal

Request a Proposal call

Strategic Roadmap

We design a strategic IT roadmap based on your needs

Implementation

We implement the plan so you can work confidently

Request a Proposal

Experience a modern IT partner — schedule a consultation below, or call us at (914) 930-6872.

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