Your client’s deposition is tomorrow. Your document management system just went down. Your IT guy – a freelancer you call when things break – isn’t picking up the phone. This is not a hypothetical.

You call for managed IT support because something is broken, blocked, or slowing your team down. Maybe a user cannot get into email. Maybe a line-of-business app has stopped working. Maybe a security issue needs attention now. What you do not need in that moment is a long intake process, a handoff to someone else, […]

Whether because of an embarrassing affliction or an accident that leaves things lodged in unfortunate places, everyone has experienced at least one awkward trip to the doctor. But thanks to doctor-patient confidentiality, you can rest easy knowing that your most embarrassing illnesses won’t be trending on Twitter anytime soon.