When something breaks, the problem is rarely just technical. A proposal is due in two hours. Your accounting system crashes. Your team is blocked. You call IT and get a voicemail, a ticket number, and an auto-reply saying someone will follow up within one business day.

You’ve heard it at every conference, in every newsletter, from every vendor trying to sell you something: AI is going to change everything.  And they’re right. The frustrating part is that most business owners nod along and then go back to doing exactly what they were doing before.