Dealing with network disruptions, cybersecurity concerns, and other IT issues takes precious time and resources away from your core business activities. It can hinder productivity and growth, leaving you feeling overwhelmed and stressed.
Red Key provides comprehensive IT support that’s designed to keep your systems running smoothly so you can focus on what matters most: growing your Connecticut business.
As a Connecticut company ourselves, Red Key understands the unique challenges and needs of local businesses. This allows us to develop reliable and efficient IT solutions specifically tailored to help businesses in the region thrive.
No matter where you are in Connecticut, we are here to provide you with the best IT support. We proudly serve the entire Westchester community, including:
An experienced vCIO will be dedicated to understand the goals of your organization, develop a strategy and guide your digital transformation.
Red Key has a custom process t analyze your business on 130+ points of health and develop a 3 year roadmap/budget to evolve your organization quarter over quarter.
Leverage our deep experience managing IT for leading organizations in the New York City market and learn modern best business practices.
Red Key acts as a bridge between your company and technical vendors. We have a network of trusted and reliable partners at your disposal for everything from telephones to websites.
GOOD SERVICE IS EVERYTHING
We don't have fluffy dispatchers and real engineers always pick up the phone. Our founders, service director and vCIOs were real engineers that closed 1000s of tickets and know what good support looks like.
We invest in FAST computers with 4 monitors for all team members, mirror home setups and 95+ of the top tools to manage IT & cyber security at scale to give our clients a fast IT support experience.
It’s always better to stop an issue before it happens. We are extremely proactive focused and have 30+ years’ worth of IT management scripts and strategies to avoid outages and hackers from getting into our networks.
Our support is unlimited, and we have an incentive to craft the most stable network available. We work issues until they are fixed. Period.
Most tickets get touched in less than a minute from submission and we are constantly focused on fast resolutions to make you say WOW.
We have a simple feedback collection process for every ticket. Our average ticket satisfaction is 99.4% and every non-positive rating is reviewed carefully to learn how we could have done better.
All of our engineers were lovers of technology since childhood. We ask every engineer to describe their first computer during their interview process and invest heavily in them with training and mentorship which leads to virtually no team turnover.
We are not massive but not tiny. Our team is just the right size to give your company a great scalable support experience without the big call center feel.
Good communication is critical. We are constantly focusing on providing meaningful updates on tickets and projects so you are in the loop.
We have closed 1.4+ million tickets and have a wealth of experience to deal with issues. We have seen it all and cut through most issues like butter.
Enjoy the following benefits from partnering with the best IT support provider in Westchester — Red Key Solutions:
Increased productivity:
With reliable IT support, your employees can focus on their core tasks without being interrupted by technical issues. Minimized downtime and optimized system performance can lead to higher productivity levels across your organization.
Reduced costs:
Proactive maintenance and prevention strategies can save you money on repairs and downtime. As a top IT support provider, we can identify potential problems before they become costly headaches.
Enhanced security:
Our top-tier IT support includes robust security solutions, protecting your valuable data and ensuring compliance with industry regulations.
Improved scalability:
As your business grows, your IT needs will evolve. We offer scalable solutions that can grow with your business, ensuring you always have the technology infrastructure in place to support your growth and expansion goals.
Peace of mind:
Knowing that you have the best IT support provider in Westchester by your side provides peace of mind, allowing you to focus on running and growing your business with confidence.
Let Red Key be your cyber guardian in a dangerous cyber world
Our simple and effective process has been developed over the past 20+ years. We start by learning your business goals and then continuously align your technology to help you achieve them faster.
Our innovative approach lets us customize a smart IT strategy that perfectly aligns with your budget and business needs.
Red Key is founded and actively managed by technology experts who started their passion for technology when computers and the internet first began.
We created a fresh digital transformation process that supercharges companies and produces proven business impact.
Red Key focuses on service excellence, consistent communication, and fast, personal & friendly support that makes people say “wow.”
We manage highly regulated finance and healthcare companies and will help you remain secure and compliant, and have true peace of mind.
We make it easy for you to manage your IT strategy, roadmap, budget, IT health score, assets, users, passwords, documentation, onboarding/offboarding, billing, and more.
Request a Proposal call
We design a strategic IT roadmap based on your needs
We implement the plan so you can work confidently
Call us at (914) 930-6872 or fill in the form below