Comprehensive IT Consulting Solutions and Services

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IT CONSULTING

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vCIO SERVICES

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FRACTIONAL CTO

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CYBERSECURITY ASSESSMENTS

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IT STRATEGY/LEADERSHIP

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IT ASSESSMENTS

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TECHNOLOGY PROJECTS

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OUTSOURCE IT

About Red Key Solutions

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    Founded by lifelong technologists in 2002
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    Award-winning National Top 501 Managed IT Provider from 2017-2024
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    Serving 200+ locations across Westchester, New York City, Connecticut and New Jersey

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IT Strategy

Technology Leadership

An experienced vCIO will be dedicated to understand the goals of your organization, develop a strategy and guide your digital transformation.

Strategic Planning

Red Key has a custom process t analyze your business on 130+ points of health and develop a 3 year roadmap/budget to evolve your organization quarter over quarter.

Best Practices

Leverage our deep experience managing IT for leading organizations in the New York City market and learn modern best business practices.

Vendor Management

Red Key acts as a bridge between your company and technical vendors. We have a network of trusted and reliable partners at your disposal for everything from telephones to websites.

AMAZING IT SUPPORT

GOOD SERVICE IS EVERYTHING

  1. SERVICE LEADERS ARE REAL ENGINEERS

    Instead of inexpert dispatchers, we have real engineers always ready to pick up the phone. Our founders, service director, and vCIOs, are actual engineers who’ve closed thousands of tickets and know what good support looks like.

  2. INVESTMENTS MADE

    We provide each team member with fast computers, four monitors, mirrored home setups, and access to almost a hundred top-tier tools for managing IT and cybersecurity at scale, ensuring our clients receive fast and efficient IT support.

  3. EXTREMELY PROACTIVE

    We provide each team member with fast computers, four monitors, mirrored home setups, and access to almost a hundred top-tier tools for managing IT and cybersecurity at scale, ensuring our clients receive fast and efficient IT support.

  4. UNLIMITED SUPPORT

    We provide support for any tech issue, and we are committed to building the most stable networks possible, ensuring every issue is resolved completely — no exceptions.

  5. NEW YORK SPEEDS

    We usually get eyes on tickets within a minute of submission, and we stay focused on delivering resolutions so swiftly they leave you saying, “Wow.”

  1. WE LISTEN

    We have a simple feedback collection process for every ticket. Our average ticket satisfaction is 99.4%. We also read through every review to learn how we could do better.

  2. REAL TECHIE ENGINEERS

    All of our engineers have been passionate about technology since childhood, a trait we explore during interviews by asking them to describe their first computer. We invest heavily in their growth through training and mentorship, resulting in exceptional team stability and virtually no turnover.

  3. RIGHT SIZE

    We are not massive but not tiny. Our team is just the right size to give your company a great scalable support experience without the big call center feel.

  4. CONSISTENT COMMUNICATION

    Good communication is critical, which is why we prioritize providing meaningful updates on tickets and projects to keep you informed every step of the way.

  5. EXPERIENCE

    With over 1.4 million tickets closed and decades of IT experience, we can handle any issue, cutting through challenges with ease.

Red Key Process

Our simple and effective process has been developed over the last 20+ years. We start by learning your business goals and then continuously align your technology to help you achieve them faster.

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TECHNOLOGY IS THE KEY TO SUCCESS

  • Stay ahead of your competition
  • Have an efficient & happy team
  • Protect against hackers
  • Optimize your operation
  • Increase profitability
  • Grow fearlessly
  • Be ready for the future

Start Your Digital
Transformation Today

Eliminate tech headaches in 3 simple steps

Proposal

Request a Proposal call

Strategic Roadmap

We design a strategic IT roadmap based on your needs

Implementation

We implement the plan so you can work confidently

Request a Proposal

Call us at (914) 930-6872 or fill in the form below

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