Account Cancellation

Company Name

Submitted By (Email)*

Reason for Cancellation (Check all that apply)

Support issues
Performance problems
Too expensive
Billing issues
Outage/downtime
Business closure/merger
We have our own internal IT
Red Key Solutions cannot meet our technical requirements
Red Key Solutions cannot meet our business/compliance requirements
Other

How can we improve our services for future clients?

Offboarding Point of Contact: Who in your company will be responsible to guide the transition to the new provider?*

New Provider Point of Contact: Please give us the name, email and phone number of the project manager at your new provider that will manage the transition from a technical level.*

Termination Date: This is last date of billing and date all services and IT subscriptions will be turned off from our side. Please also review your agreement for formal termination clauses and contract terms.*

E-Signature: Please type your full name confirm you understand. On the termination date defined above, your new provider should be 100% ready to provide support, IT subscriptions, security, backups, emails, DNS, web domains, antivirus and any other mission critical technologies. Please confirm that you have planned this date accordingly and that you understand that on this date all Red Key services will turn off and your account will be closed. All open invoices must be paid in full based on the terms of our Master Services Agreement. (You will be emailed a copy of this form for your reference.)*

Additional Notes

Westchester

New York City

Connecticut

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