IT mistakes that turn problems into crises

Technology drives just about everything we do, so when it suddenly stops working, all hell breaks loose. Technicians make fast, impulsive decisions to get things back up and running as quickly as possible. And while quick reactions are good in certain types of emergencies -- like when you realize you haven’t bought the boss a gift for his birthday the next day -- it rarely helps in IT emergencies.

4 seemingly easy IT tasks you should leave to the experts

For the average user, a computer is nothing more than a metal box used to fill out spreadsheets and waste time on the internet. People with these skills are considered “computer literate” and may even land a nice desk job in most companies...but they’re not tech experts (obviously).

That means you can’t expect someone with only a limited knowledge of how Excel works to know how to deal with computer issues.

How to keep your privacy intact

There’s no such thing as privacy in the modern world. Sure, you could try to live off the grid, but sooner or later some tech genius or hacker will eventually figure out the town, street, and postcode of the rock you’re living under. It also doesn’t help that the websites and services we take for granted are constantly tracking our every move (we’re looking at you, Mark Zuckerberg).

But even though it may seem like a lost cause, there are some things you can do to protect your privacy -- or at least make it difficult for anyone to steal your identity.

4 things you didn’t know could be hacked

Movies and TV shows get a lot of things wrong about hackers. For starters, typing quickly doesn’t speed up the process of “hacking into the mainframe” just means the hacker types fast. Also, having multiple windows open with a bunch a numbers flying around may look like hacking, but it’s just what movie directors think hacking looks like after watching the Matrix trilogy.